Insurance supplementing is the process of reviewing a carrier's estimate and identifying additional scope items, code requirements, or project costs that may not have been included in the original estimate. White Glove Supplementing helps roofing contractors prepare supplemental estimates, organize supporting documentation, and provide detailed project information using Xactimate and industry-standard estimating practices.

White Glove was built by roofing contractors who understand the challenges of managing supplements while running a production-focused business. We combine supplement preparation, documentation support, file tracking, and transparent communication so contractors always know where their files stand. Our goal is to provide reliable estimating and administrative support that helps contractors stay focused on serving customers and growing their business.

No. We work with roofing contractors of all sizes, from owner-operators and small roofing companies to larger restoration and commercial contractors. Whether you need help with a single file or ongoing supplement support, we can provide a solution that fits your workflow and volume.

For the fastest turnaround, we recommend submitting:

• Original carrier estimate

• Photo documentation

• Aerial measurement report (EagleView, Hover, or similar)

• Claim number and carrier information

• Any prior supplement submissions

• Relevant code documentation, if available

Providing a complete file upfront helps us prepare accurate supplements and supporting documentation more efficiently.

Our team reviews the project scope, documentation, and applicable estimating standards to determine whether additional supporting information may be appropriate. When requested, we can assist contractors by preparing supplemental documentation, estimate revisions, and supporting materials related to overhead and profit considerations. Final claim decisions remain with the insurance carrier.

Communication and transparency are a core part of our process. We maintain file tracking throughout the supplement process and provide updates as documentation is prepared, submitted, or revised through our dashboard. Our goal is to eliminate the guesswork and help contractors stay informed on the status of their files.

We work with roofing contractors on projects involving many of the nation's largest insurance carriers, as well as regional and specialty insurers. Because our focus is on supplement preparation, estimating, and documentation support, we can assist contractors regardless of which carrier is involved.

White Glove offers flexible pricing options based on the level of support needed. Contractors can choose flat rate Xactimate estimate writing or supplement preparation services based on approved supplemental scope. Pricing varies depending on project complexity, documentation requirements, and service level. Visit our Pricing page or contact us for a customized recommendation.

Yes. We can review denied or partially approved supplement files and help prepare additional supporting documentation, estimate revisions, and project information when appropriate. While White Glove does not make coverage decisions or represent policyholders in claim negotiations, we can assist contractors in presenting complete project documentation related to their scope of work.